Sarah T. Zipf is a PhD student in Higher Education at the Pennsylvania State University. Prior to starting her doctorate education, she served as the Associate Director of Compliance and Financial Aid for Outreach & Online Education, overseeing the financial aid office and scholarship portfolio for the Penn State World Campus. As a graduate assistant for the division of Outreach & Online Education, Sarah worked with state authorization regulations. Currently, Sarah is a graduate assistant for the Department of Education Policy Studies, where she works closely with Kevin Kinser on department-level communication and organization efficiency strategies. Her research interests include educational equity, financial aid, nontraditional students, and online education.